Top Questions

• Where is ModSaunas located?
  ModSaunas offices are located in Tempe, Arizona
• Where does my order ship from?
  In order to provide customers with the best prices, most products ship from our manufacturers' warehouses located around the country. If you order multiple items, they may ship from different locations.
• Can I just pick up the order myself?
  Some items may be available for pick up or delivery to our Tempe location. Please contact us for more information.
• Can I change my order once it's been placed?
  If you need to edit addresses or adjust products on your order, please contact us as soon as possible via email and/or telephone.
• Can I place an order outside of your office hours?
  Most products are available for online ordering 24/7, at your convenience. If you would like to place an order over the phone, ship outside of the contiguous United States, or make customizations, then you will need to contact a representative during business hours.
• What is the status of my order?
  To check the status of your order, you may login in to your account or contact us via email or phone.